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Tester feedback straight into Linear or Jira

Pro and Team

Testers report in one place and developers work in another. Copying a report into an issue means retyping the device, finding the build number and dragging screenshots over, and some of it always gets lost.

Connect Linear or Jira Cloud once. Every report in the feedback inbox then has a Send button that creates the issue with everything the tester sent.

Example

Bug report, sent to Jira

  • IssueQA-214
  • Title[Bug] Checkout button does nothing (Shop 2.5 (121))
  • Attached2 screenshots
Device, OS, screen, language and the install page link are in the description.

Made for

  • Teams that plan their work in Linear or Jira
  • QA leads who triage tester reports before developers see them
  • Agencies that keep each client in its own Jira project

What it ends

  • Copying a report into an issue and retyping the device and build
  • Screenshots saved from one tool and uploaded to the other
  • Issues without a way back to what the tester actually wrote

How it works

  1. Step 1

    Connect your tracker

    An Admin opens Dashboard, Integrations and adds a Linear API key and team, or a Jira Cloud site, email and API token with a project and issue type.

  2. Step 2

    Triage the report

    Read it in the feedback inbox or on the build page and decide if it needs work. Ideas you will not build can just be resolved.

  3. Step 3

    Press Send

    The issue is created with the message, device facts, a link back and the screenshots or recording. The report shows the issue key from then on.

What the issue contains

A title from the first line of the report with the app version, the full message, the app and platform, device and OS, screen size, language, country, who sent it and when, the install page link, and a link back to the report. Screenshots and recordings up to 20 MB each are attached in Jira and uploaded to Linear and shown in the issue.

From the terminal and AI tools

appforshare send-feedback <id> --to linear (or jira) sends a report from the CLI. AI assistants connected through the MCP server can list feedback and send a report after you confirm.

Good to know

Questions

Is the API key safe?
It is stored encrypted, used only to create issues and upload files, and never shown again. Disconnect at any time in Integrations.
Can I still use webhooks for Jira?
Yes. The Jira guide shows Jira Automation with an incoming webhook to open a work item for every new build or store rejection.
Which plan do I need?
Pro or Team.

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