Refund and Cancellation Policy

All payments for AppForShare are final. This covers monthly and yearly plans, extra Team seats and 50 GB bandwidth add-ons, including renewals, periods you have only partly used, bandwidth or storage you did not use, and time in which you did not use the service.

The only exceptions are:

• a billing mistake on our side, such as a duplicate charge, which we correct in full;
• a paid feature we end, as described in section 5;
• where the consumer law of the country you live in gives you a right to a refund that cannot be waived.

You can cancel at any time, with no fee, from Dashboard, Billing, then Card, invoices and cancel. Only the account owner can do this. Cancelling stops the next renewal; you are not charged again.

Your plan and every paid feature stay on until the end of the period you have already paid for, whether that is a month or a year: your bandwidth and storage, links that do not expire, analytics, integrations and Team seats. You can undo the cancellation from the same page before that date. The end date is shown on your Billing page.

When the period ends your account moves to Free. Your builds stay, Free limits apply, and your links stay live for 7 more days so you have time to move your testers.

Upgrades and added seats are charged at once for the rest of the current period. When you move to a lower plan or remove seats, the unused part is kept as a credit on your account and taken off your next invoices. Credits are not paid out in cash.

If something looks wrong on your statement, please write to [email protected] first; we answer billing questions quickly. While a card dispute is open, the account is paused, and it is restored when the dispute closes in our favor or is withdrawn.

If we end a paid feature you rely on, or close AppForShare, we give reasonable notice and refund the part of your period you have paid for and cannot use.

If we close or suspend an account for breaking our Terms of Service, or you ask us to delete your account, the plan ends at that point and the unused part is not refunded.

Billing questions: [email protected], from the email address on your account. Refunds we agree to go back to the card you paid with, usually within 5 to 10 business days.